a smart call
Get a Hold on Your Valued Clients.
Turn business callers waiting on hold into a captive audience. Statistics show that business callers placed on hold without messaging or music to listen to will hang up nearly 60% of the time. Of those potential customers, almost 30% will never call back. eMedia Networks helps ensure that callers stay tuned in to your business with the eMplayer audio solution.
A Sound Business Move.
On-hold messages enhance your businesses’ reputation while informing, educating and promoting your products or services to your on-hold callers. The eMplayer audio solution from eMedia Networks lets you inform those waiting callers about what you do, how you do it and what benefits they may gain from it. Studies show that 15% to 20% of callers make purchases based on information they heard while on hold. And we bet you’ll like the sound of that.
Make a Smart Call.
The eMplayer audio gives you two business-enhancing services in one easy-to-use system, providing both customized in-store music for your retail space and customized messaging for your on-hold callers. Combining services saves you time and money - and that’s a smart business call.
Getting the Message Across.
eMedia Networks can work with your pre-existing recorded messages, or develop exclusive content customized to your business needs. We offer creative scripting, professional voicing and high quality studio production. Just tell us what you want to say and leave the magic to us.
Flex Your Options.
With the eMplayer audio solution, in-store music and on-hold messaging run independently of one another and feature fully automated playback. You can review all messages and songs on our secure Web site and easily add or remove any messages or music to or from the playlist before it reaches your clients’ ears. Message programming is updated on a pre-determined schedule in accordance with your needs. All this flexibility means you’ve got more time to get down to business.
We’re Not Holding Anything Back.
The eMplayer audio from eMedia Networks is the ultimate two-in-one combination for your in-store music and on-hold messaging needs. It’s loaded with features designed to take care of business. Information spots can be written, produced and inserted throughout a mix of music. Playback and termination of messages can be scheduled days, weeks or months in advance, appropriate to the time of day or week and accurate to the minute. And the system is employee-intervention-free, so you can stay focused on the real business at hand.